FAQ

Yes. The application fee is $50 per adult aged 18 and over. In addition, there is a $300 administration fee per household.

We offer flexible lease terms ranging from 4 to 15 months, allowing residents to choose the option that best fits their needs.

The standard security deposit is $500 for applicants who receive full approval. For applicants who are conditionally approved, the deposit may be up to one month’s rent.

There is no deposit alternative for this property.

Yes. We require all residents to maintain renter’s insurance with a minimum of $100,000 in personal liability coverage. The property must also be listed on the policy as an interested party.

Rent is due on the 1st day of each month.

Rent can be paid through your Loft Living resident portal, available via the mobile app or website. Payments may be submitted using ACH or credit card.

Utilities are not included in the rent.

Yes. In addition to rent, residents can expect additional monthly fees which vary by property. Please contact the onsite team for a full breakdown of fees specific to your property.

Maintenance requests are submitted through your Loft Living resident portal, available via the mobile app or website.

Yes. We provide 24-hour emergency maintenance. Emergency maintenance typically includes:
• No heat or air conditioning during extreme temperatures
• Flooding, major leaks, or sewage backups
• Electrical issues posing a safety hazard (sparking, power outages in essential areas)
• Fire or the smell of gas
• Broken doors or locks that compromise security
• Non-functioning toilets when there is only one bathroom in the unit

For all other non-urgent concerns, standard maintenance requests can be submitted during regular business hours.

Technology package availability and pricing vary by property. Please reach out to the onsite team for details on what’s included at your specific community.

Yes. All apartments come equipped with an in‑unit washer and dryer for your convenience.

Yes, parking is available; however, it is not included in the rent. Parking is offered at $65 per month per vehicle. We allow one vehicle per lease holder, and all parking is located in our private, access‑controlled garage.

Yes. Our community is fully pet friendly and welcomes your furry companions.

Our community welcomes pets and allows up to two pets per apartment. The associated fees are:
• Pet Fee: $350 for the first pet, plus an additional $250 for the second
• Pet Rent: $45 per month for the first pet, plus an additional $35 per month for the second

A maximum of two pets is permitted per household. Restrictions may apply based on breed or weight, and management reserves the right to review all pets for approval.

We do not offer furnished apartments; however, we can connect you with CORT Furniture Rental, which provides a wide selection of rental furniture packages. They can deliver and set up your furniture by your move‑in date, offering a convenient and flexible solution.

We do not offer reserved parking spaces or personal garages. All parking is unassigned and available within our private garage.

Our communities offer a wide range of modern amenities designed to enhance comfort, convenience, and lifestyle. Please contact the onsite team for details on what’s available at your community.

Yes. There is a $15 monthly amenity fee, which supports the upkeep and maintenance of all community amenities to ensure they remain clean, functional, and enjoyable for residents.

No guest suite on site.

You can schedule a tour online through our website or by calling the community directly at 757‑351‑3555. Our team will be happy to assist with finding a time that works best for you.

We offer in‑person and virtual tours. Our team is happy to walk you through the community in person or provide a convenient virtual experience if you prefer.

If we have immediate availability for your specific floor plan, we can accommodate same‑day move‑ins. Our team will confirm availability and guide you through the quick approval and move‑in process.

You can apply online through our community website. If you prefer, we can also prepare a personalized quote based on your desired move‑in date and floor plan. Once you receive the quote, you can apply directly from that link for a streamlined application process.

We require applicants to have a minimum income of three times the monthly rent. All applicants must also complete a credit check, criminal background screening, and rental history verification as part of the approval process.

Yes. We do accept co‑signers and guarantors for applicants who may need additional support to meet our qualification requirements

To complete your application, we require the following:
• 30 days of recent pay stubs (or other acceptable proof of income)
• A government‑issued photo ID

These documents help us verify identity and income as part of the standard application process.